Our Story

Synergy BPO seeks to lead in the outsourcing industry by providing exceptional services that align with global data protection standards. In a world increasingly dependent on data, outsourcing services like ours offer businesses a strategic advantage by allowing them to focus on their core strengths.

The Synergy Team

Bassim Michael

Founder - Manager

Bassim is a member of the American Institute of Certified Public Accountants, California Society of CPA's, Fresno Estate Planning Council, Institute of Dental CPAs, NACVA (National Association of Certified Valuation Analysts), and ACFE (Association of Certified Fraud Examiners).

Tiffany Ramirez

Chief Operating Officer

With over 25 years in the dental industry, I serve as the Firm Administrator at Michael & Company, CPA, where I support dental-preneurs by ensuring smooth daily operations and exceptional client service. My hands-on role spans client support, HR, and IT, all driven by a passion for helping dental professionals succeed in business.

Mariham Sobhy

General Manager

As General Manager at Synergy BPO LLC, I bring over 8 years of experience in management, HR, recruitment, and operations within the outsourcing industry. I lead efforts in building strong teams, refining company policies, and ensuring sustainable growth through structure, compliance, and a people-first approach.